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Personal Information

When you visit or make a purchase from the Site, we may collect the following information:

• Name

• Billing and shipping address

• Email address

• Phone number

• Payment information (processed securely by third-party providers)

• Order details and customization information

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Automatically Collected Information

When you browse the Site, we may automatically collect:

• IP address

• Browser type and device information

• Pages viewed and referring URLs

• Cookies and similar tracking technologies

We use your information to:

• Process and fulfill orders

• Communicate with you about your order or inquiries

• Create and manage customer accounts

• Improve website functionality and customer experience

• Send order updates, confirmations, and support messages

• Send marketing emails (only if you opt in)

• Prevent fraud and ensure site security

We share your personal information only as necessary to operate our business, including with:

• Payment processors

• Shipping carriers

• Website hosting and ecommerce platforms

• Email and marketing service providers

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We do not sell or rent your personal information to third parties.

All payment transactions are processed through secure, PCI-compliant payment providers. We do not store or have access to your full payment information.

We use cookies to:

• Enable core website functionality

• Remember preferences

• Analyze site traffic and performance

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You can control or disable cookies through your browser settings. Disabling cookies may affect site functionality.

If you opt in to receive emails, we may send:

• Order updates and transactional messages

• Promotional or informational emails

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You may unsubscribe from marketing emails at any time using the link provided in our emails.

We retain your personal information only as long as necessary to:

• Fulfill orders

• Comply with legal obligations

• Resolve disputes

• Enforce our policies

Depending on your location, you may have the right to:

• Access personal information we hold about you

• Request corrections or updates

• Request deletion of your data

• Opt out of marketing communications

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To exercise these rights, please contact us using the information below.

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with an updated effective date.

If you have questions or concerns about this Privacy Policy, please contact us at: ignitethegrain@gmail.com